Frequently Asked Questions

Yes. Pro School Management provides one of India's most versatile fee policy engines:

• Custom Schedules: Configure monthly, quarterly, semi-annual, or annual installment plans with customized due dates per class or section.
• Automated Late Fine Rules: Support fixed late fines, progressive daily penalties, or percentage slab structures that apply automatically when the grace period expires.
• Concessions & Scholarships: Define staff child waivers, merit scholarships, RTE subsidies, and multi-sibling discounts that calculate automatically during invoicing.

School bursars and accountants benefit from comprehensive daily collection audit sheets. The ERP categorizes income by cash counters, bank transfers, POS cards, and UPI gateways.

• Cashier Handover Log: Verify closing cash balances counter-by-counter before daily ledger closure.
• One-Click Export: Export formatted spreadsheets compatible with Tally, QuickBooks, or custom ERP chart-of-accounts.
• Audit Defaulter Lists: Filter outstanding balances by class, route, or category, and dispatch bulk reminder alerts with one click.

Yes. Pro School Management features a Cloud Biometric Push API compatible with leading hardware manufacturers (eSSL, Realtime, ZKTeco, BioMax, Hikvision, etc.).

• Direct Cloud Synchronization: Devices transmit punch logs directly to your school ERP database over LAN or Wi-Fi without requiring a dedicated local PC server.
• Instant Absentee Trigger: If a student does not register attendance before the cut-off time, the system flags the absence and automatically notifies the parents.

Yes. School security and parent transparency are prioritized through real-time notifications:

• Absent Alerts: When teachers take morning attendance in the Teacher App or when the biometric cut-off elapses, an automated WhatsApp alert or TRAI DLT-approved SMS is dispatched immediately.
• Late In & Early Out: Punch timestamps are recorded and available for parents to view in the Parent Mobile App.

Pro School Management provides a complete Human Resource and Payroll automation suite:

• Shift & Duty Roster: Configure custom work shifts for teaching staff, administration, security, and transport operators.
• Online Leave Management: Staff apply for leave via their portal; principals or HODs approve or reject requests with digital audit trails.
• Automated Salary Slips: Biometric attendance logs automatically calculate total working days, unpaid leaves, allowances, and statutory deductions to generate printable salary payslips.

Our exam architecture is fully customizable to your school board:

• Flexible Term Structure: Configure periodic tests (PT-1, PT-2), half-yearly, and annual terms with custom weightages.
• Scholastic & Co-Scholastic: Score scholastic subjects alongside discipline, art education, health & physical education using grading scales (A1, A2, B1, etc.).
• Batch Mark Entry: Subject teachers can input marks rapidly on web or mobile, with automated highest/average/percentage computations.

Yes. Pro School Management is built from the ground up to support the National Education Policy (NEP 2020) guidelines:

• Holistic Progress Cards (HPC): Generate 360-degree multidimensional progress cards that capture self-assessment, peer assessment, and teacher evaluation.
• Competency Rubrics: Evaluate learning outcomes and skill competencies beyond rote memorization marks.
• Print-Ready PDF Designs: Generate high-resolution, institutional-grade report cards featuring custom school watermarks, QR verification codes, and principal signatures.

Year-end administrative transitions are automated to save weeks of clerical work:

• Batch Student Promotion: Promote students from one class/section to the next academic session with fee rollover in a single click.
• Digital Transfer Certificates (TC): Generate government-compliant Transfer Certificates with auto-checked dues clearance, conduct remarks, and serial numbers.

The Parent App provides an all-in-one window into their child's daily schooling:

• Live Attendance Calendar: View present, absent, holiday, and leave records in real-time.
• Homework & Assignments: Access daily homework tasks, download attached PDFs, and view teacher remarks.
• Digital Fee Clearance: View fee dues, pay directly via UPI / net banking, and download official receipts.
• Notice Board & Circulars: Receive instant push notifications for school notices, exam dates, and holiday declarations.

The Teacher App is designed for simplicity and speed so teachers spend less time on administration:

• One-Tap Attendance: Mark class attendance in under 30 seconds directly from a smartphone.
• Assignment Distribution: Take a photo of the whiteboard or attach study worksheets and broadcast to students immediately.
• Exam Mark Input: Enter test scores on mobile without needing desktop spreadsheet entry.

Parents with two or more children in the same school or across branches do not need multiple logins:

• One-Tap Profile Switcher: The app connects all children to the parent's verified mobile number. Parents switch profiles smoothly at the top of their dashboard.
• Combined or Separate Fee Dues: Review itemized invoices per child and pay dues together or separately.

Yes. Our transport module provides full fleet oversight:

• Driver App or Hardware Tracker: Works with standard vehicle GPS OBD devices or the dedicated Driver App.
• Live Map Tracking: Parents can see their child's school bus moving live on a Google Maps interface within the Parent App.
• Arrival Proximity Alerts: Automated alerts notify parents when the bus is within 5 minutes of their designated pickup/drop stop.

Data integrity and privacy are maintained under strict compliance protocols:

• 100% Indian Cloud Datacenters: All school data, student identities, and financial records reside exclusively on Tier-4 Indian server infrastructure in compliance with the Digital Personal Data Protection (DPDP) Act 2023.
• 256-Bit SSL/TLS Encryption: All browser and app communications are protected with enterprise-grade SSL certificates.
• Strict Multi-Tenant Isolation: Every school's database schema is isolated to ensure zero possibility of cross-institution data leakage.

Yes. Our platform is engineered for single schools as well as multi-campus educational societies:

• Head Office Executive Dashboard: Trust chairmen and directors can monitor total admissions, consolidated fee collections, and staff strength across all branches in one screen.
• Branch-Level Roles: Individual branch principals, teachers, and accountants only access their designated campus records.

We operate enterprise-grade automated backup protocols:

• Automated Daily Offsite Backups: Database snapshots are captured every 24 hours and securely mirrored across geo-redundant Indian cloud storage.
• 99.9% Cloud Uptime Guarantee: Redundant server architecture with automatic failover ensures high availability during peak morning attendance and exam result days.

Transitioning to Pro School Management is rapid and zero-hassle:

• Standard Excel Bulk-Import: We provide clean templates for students, staff, classes, and opening fee balances.
• Dedicated Migration Specialist: Our onboarding engineers review your existing data, validate phone numbers and student codes, and assist in importing everything within 24 to 48 hours.
• Zero Downtime: Your institution can run without any disruption to classes or daily fee collection.

We do not just hand over software — we provide complete operational handholding:

• Live Guided Training: Interactive online or on-site workshops for administrators, accountants, and teachers until everyone is comfortable.
• Direct WhatsApp & Phone Support: A dedicated relationship coordinator is assigned to your institution for quick resolution of daily queries.
• Free System Updates: You receive all future feature upgrades, compliance updates (such as CBSE/NEP circular adjustments), and security patches at no additional cost.